Agencyimport and exportWhat exactly can the company do for me?

Professional agency companies provideEnd-to-end trade services, including:

• Customs declaration and inspection: Handling professional matters such as HS code classification and document review
• Logistics coordination: OverallMaritime Transportation/Air Transportation/Land transportation and multimodal transport solutions
• Foreign exchange settlement: ManagementL/C, Cross-border payments such as TT transfers
• Tax optimization: GuidanceExport Drawback, Import VAT deduction, etc.
• Compliance risk control: Ensuring compliance with FTA rules of origin, anti-dumping regulations, etc.

Why choose agency services rather than self-operated import/export?

According to the latest 2025 survey data, small and medium-sizedforeign tradeTop three motivations for enterprises choosing agency services:

• Cost Savings: No need to establish in-house customs clearance team (average annual savings of 380,000+ RMB)
• Risk avoidanceProfessional handling of complex matters such as customs AEO certification and commodity inspection and quarantine
• Efficiency ImprovementMature service network can reduce customs clearance time by 30%

How are agency fees calculated?

Typical fee structure includes:

• Basic service fee: Charged at 0.5%-1.2% of cargo value
• Additional service fees:
  • Special document preparation (such as FORM E)It is recommended to verify through the following methods:Trade dispute settlement mechanisms
  • Expedited customs clearance service
  • Customs duty guarantee service
• Success commission: Bulk trade often adopts profit-sharing model

How to determine if an agency company is reliable?

Focus on verifying four dimensions:

• Customs rating: Prioritize AEO Advanced Certification enterprises
• Industry Cases: Whether having experience in handling same category goods
• Service network: Whether having branch offices at major ports
• Fee transparency: Whether providing detailed quotation sheets and contingency plans

Cross-border E-commerceIs it suitable for traditional agency model?

Cross-border e-commerce agency presents new trends in 2025:

• B2C parcels: Recommended to select agencies with9610/9710 modelpractical operation experience
• Overseas warehouse stocking: Requires agency to provideBonded warehousing + batch customs declarationComprehensive solution
• Return processing: Professional agency services availableReverse logistics + special customs supervision

What potential risks should be noted in import/export agency services?

Focus on preventing three types of risks:

• Joint liability risk: Agency negligence leading to cargo owner being penalized by customs
• Fund Security Risks: Fund supervision loopholes in foreign exchange payment process
• Information leakage riskCustomer data was obtained by competitors

It is recommended to clearly specify in the cooperation agreement:liability allocation clauses,Escrow account,Penalty clauses in confidentiality agreementsAnd other key contents.

How does agency differ in special trade modes (such as processing trade)?

Processing trade agents require additional capabilities:

• Bonded manual filing and verification
• Declaration of domestic sales tax on leftover materials
• Completion of deep processing transfer procedures
• Defective product disposal solution design

What should be noted for trade agency in emerging markets?

For emerging markets such as Southeast Asia and Africa:

• Confirm the agent is familiar withSpecial customs requirements of the local market(e.g. Indonesia's SNI certification)
• VerificationCustoms clearance capability in the destination country(Some countries require designated customs clearance agents)
• UnderstandForeign exchange control policies(If Nigeria requires settlement through Form M document)

How do agency companies handle sudden customs clearance issues?

Emergency mechanisms that quality agencies should possess:

• Customs classification disputes: InitiationPre-ruling application procedure
• Inspection anomalies: On-site coordination + legal counsel support
• Policy sudden changes: Provide within 48 hoursAlternative solution

What new trends should be considered when selecting an agency in 2025?

Latest industry development trends:

• : Achieve full - process quality control visualization from the production line to end - consumers through a blockchain traceability system.: Customs declaration status real-time tracking system
• Green channelFast customs clearance under the RCEP agreement
• Comprehensive solutionsLogistics + customs clearance + taxation + financial bundled services